Terms of Service

1. Acceptance of Terms

By accessing and using the Motor Hand Wash website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Motor Hand Wash provides professional car washing, detailing, and related automotive care services. Our services include but are not limited to:

• Exterior and interior car cleaning
• Ceramic coating application
• Paint protection services
• Detail services
• Mobile car wash services (where available)

3. Booking and Appointments

Scheduling

Appointments can be scheduled through our website, phone, or in person. All appointments are subject to availability.

Cancellation Policy

Customers must provide at least 24 hours notice for appointment cancellations. Failure to provide adequate notice may result in a cancellation fee.

No-Show Policy

Customers who fail to appear for their scheduled appointment without prior notice may be charged a no-show fee and may be required to prepay for future appointments.

4. Pricing and Payment

Pricing

All prices are subject to change without notice. Current pricing is available on our website and at our locations. Additional charges may apply for excessively dirty vehicles or special services.

Payment Methods

We accept cash, credit cards, debit cards, and mobile payment methods. Payment is due at the time of service unless other arrangements have been made in advance.

Refund Policy

If you are not satisfied with our service, please notify us immediately. We will make reasonable efforts to address your concerns. Refunds are issued at our discretion and must be requested within 24 hours of service completion.

5. Vehicle Requirements and Responsibilities

Vehicle Condition

Customers must disclose any known vehicle issues, modifications, or special requirements before service begins. We reserve the right to refuse service to vehicles that pose a safety risk to our employees or equipment.

Personal Property

Motor Hand Wash is not responsible for personal items left in vehicles. Please remove all valuables before service. Any items found will be held for 30 days before disposal.

Pre-existing Damage

Customers should inform staff of any pre-existing damage to their vehicle before service begins. We recommend documenting your vehicle's condition before service.

6. Liability and Disclaimers

Limited Liability

Motor Hand Wash will exercise reasonable care in the provision of our services. Our liability for any damage to your vehicle is limited to the cost of the service provided, except where prohibited by law.

Damage Claims

Any claims for damage must be reported before leaving our premises. Claims reported after departure may not be honored. We maintain insurance coverage for our operations and will investigate all legitimate claims.

Service Limitations

Results may vary based on vehicle condition, age, and previous maintenance. We cannot guarantee the removal of all stains, odors, or imperfections.

7. Warranties and Guarantees

Specific services may include warranties or satisfaction guarantees. Details of any applicable warranties will be provided at the time of service. Warranties are void if:

• The vehicle is serviced by another provider
• Recommended maintenance is not followed
• The vehicle is involved in an accident
• Normal wear and tear occurs

8. Website Use and Intellectual Property

Website Terms

The Motor Hand Wash website is provided "as is" without warranties of any kind. We reserve the right to modify or discontinue the website at any time.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Motor Hand Wash and is protected by copyright and trademark laws. Unauthorized use is prohibited.

User Content

By submitting reviews, photos, or other content, you grant Motor Hand Wash a non-exclusive, royalty-free license to use, reproduce, and display such content for marketing and promotional purposes.

9. Membership and Loyalty Programs

If you participate in our membership or loyalty programs, additional terms and conditions may apply. Benefits are non-transferable and have no cash value. We reserve the right to modify or terminate programs with reasonable notice.

10. Dispute Resolution

Governing Law

These Terms of Service are governed by the laws of the State of Michigan, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

11. Indemnification

You agree to indemnify and hold harmless Motor Hand Wash, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect.

13. Modifications to Terms

Motor Hand Wash reserves the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this site. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service.

14. Contact Information

For questions about these Terms of Service, please contact us at:

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Motor Hand Wash regarding the use of our services and website, superseding any prior agreements.